Privacy Policy
Who We Are
Our website address is: https://accontractors.com/
Effective Date: May 2, 2025
At A/C Contractors, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information, your rights as a consumer, and how you can control your information.
Information We Collect
We may collect personal data from you in various ways, including:
- When you visit our website or use our services
- When you schedule service or request information
- When you interact with our marketing messages, including SMS or email
- When you submit forms, reviews, or feedback
This data may include your name, phone number, email address, physical address, service history, and communication preferences.
How We Use Your Data
We use your personal data for purposes such as:
- Scheduling and providing HVAC and plumbing services
- Sending service reminders, updates, and confirmations
- Providing promotional offers and seasonal tips (if you’ve opted in)
- Improving our website and customer service
- Ensuring business operations such as billing, reporting, and analytics
Data Sharing
We do not sell or share your personal data with third parties for their marketing purposes.
We may share your data with trusted service providers (like ServiceTitan) for operational purposes—such as scheduling, communication, or billing. These parties are contractually obligated to protect your information and use it only for specified business services.
We may share your data with trusted service providers (like ServiceTitan) for operational purposes—such as scheduling, communication, or billing. These parties are contractually obligated to protect your information and use it only for specified business services.
Consent and Messaging
By providing your contact information, you agree to receive communications from A/C Contractors. These may include:
- Appointment confirmations and service updates
- Reminders and alerts regarding your request
- Occasional promotional messages (if opted in)
You may receive messages via SMS or email. Message frequency varies. Message and data rates may apply.
Opt-Out Instructions
You have the right to opt out at any time:
- Text STOP to unsubscribe from SMS communications and no further messages will be sent.
- Text HELP for customer support.
- You may also opt out by contacting us directly via the contact methods below.
Your Rights
You may request to:
- Access or correct your personal information
- Opt out of marketing communications and no further messages will be sent.
- Delete your data from our systems (as legally permissible)
To submit a request, use the contact details provided below.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
A/C Contractors
Address: 3830 Gilmer Road Longview, TX 75604
Phone: 903-759-4250
Email: info@accontractors.com
SMS Support: Text HELP for help
Address: 3830 Gilmer Road Longview, TX 75604
Phone: 903-759-4250
Email: info@accontractors.com
SMS Support: Text HELP for help
SMS Terms & Conditions
By subscribing to A/C Contractors’ messages, you agree to the following:
- Brand Name: A/C Contractors
- Types of Messages: Service-related alerts, scheduling updates, and promotional offers (if opted in)
- Frequency: Message frequency varies
- Rates: Message and data rates may apply
- Support: Text HELP for help, or email (info@accontractors.com)
- Opt-out: Text STOP to unsubscribe and no further messages will be sent.